One-size-fits-all never does. That's where we come in. MSG's Sampling Enhancement services improve the productivity of any list, lowering your costs and saving time.

Improve Landline Sample Efficiency with Elevate and CSS

Elevate identifies and purges nonproductive landline telephone numbers on any list, whether client provided or randomly generated sample. It is a fully automated process which greatly reduces turnaround time. Elevate also pre-identifies landline phone numbers that have been ported to cellular*1 and ensures full compliance with the Telephone Consumer Protection Act (TCPA). Elevate was developed to process telephone numbers in the 50 US states and DC.

CSS is MSG's premier attended screening process for landline telephone samples. The process removes all listed business numbers and dials the remaining sample to screen out non-working, non-listed business, and ported cellular telephone numbers. Depending on the sample, CSS can remove up to 85% of the non-productive numbers in your file.

*1 Requires subscription to the WDNC list.

Reduce the Cost of Dialing Cell Phones

Cell-WINS is a non-intrusive, real-time screening process that identifies inactive telephone numbers within cellular sample. This can reduce your data collection costs by up to 20%. While extremely accurate in identifying active and inactive cellular telephone numbers within a cellular RDD Sample, geography and telephone carrier could be a variable.

List Enhancements

All too often researchers must work with imperfect lists. Adding or updating critical information to a list can help you reach the right respondents more efficiently. MSG offers:

Forward Match - When provided address, we can append name and phone number (landline and cell).
Reverse Match - When provided phone number, we can append name and address.
Geo-coding - By appending latitude, longitude and census geography, respondents may be pinpointed more accurately.
Cellular Billing Zip Append - Cell phone area codes may not match their geographic location. Appending the billing zip code to a file of cell phone numbers will improve sample accuracy and productivity.
Cellphone Identification - This process assists with TCPA compliance when dialing cellular telephone numbers. It identifies ported cell phone numbers and cell phones that originate from thousand blocks dedicated to cellular service so they can be dialed manually.
Demographics Appending - HH Demographics can be appended to a file, allowing for shorter surveys by limiting demographic questions.